El Corte Inglés Reviews
El Corte Inglés Customer Reviews (5)
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If you cal from abroad and don"t have a Spanish mobile number your are stuffed
Just waisted a hole day waiting for a delivery. Booked my flight ticket according to their delivery confirmation so I could be around on the day of deliver.y Since they do not accept any non Spanish mobile number Ion the order I had provided the mobile of a friend in Spain. The driver called my friend and let the phone only ring once. Any attempts to call back the number on which he called failed . All subequent calls to their general customer service were aborted because they do not answer any calls , Instead they offer to call you back. When you leave your mobile number (in my case a German number) they will tell you that it is not a valid number. Meanwhile I received an email to advise that the products could not be delivered since nobody had been home. I am soooo angry.
El Corte Inglés Customer’s Q&A
El Corte Inglés FAQs
What are some of the brands that El Corte Inglés carries?
El Corte Inglés carries a wide range of brands. Some of the popular ones include Zara, Mango, Massimo Dutti, Hoss Intropia, Springfield, Cortefiel, Desigual, Adolfo Dominguez, Sfera, Lefties, Loewe, Bimba y Lola, Women’secret, Oysho, Stradivarius, Pull&Bear, and Bershka. In addition to these, they also carry brands like Polo Ralph Lauren, Tommy Hilfiger, Lacoste, Dustin, Lloyd's, Ray-Ban, Armani Exchange, Michael Kors, and Gant. The store offers a variety of products from these brands, catering to different styles and budgets.
Can I shop online at elcorteingles.com?
Yes, elcorteingles.com is an online shopping platform where customers can purchase a wide range of products including fashion, electronics, books, and more. They also offer a variety of services to make the shopping experience as convenient as possible. Additionally, there is an El Corte Inglés app available for download, which provides the same shopping experience and services. The website also has an online supermarket section where customers can purchase groceries and other household items. The prices and offers are the same as their physical stores and they have more than 20,000 products available.
Where can I find an El Corte Inglés store near me?
El Corte Inglés is the biggest department store group in Europe and ranks third worldwide. It's a family business, with most stock being held by relatives of the deceased businessmen Ramon Areces Rodriguez and César Rodríguez González (1882-1966), and the Ramon Areces foundation. El Corte Inglés is Spain's and Portugal's only remaining department store chain. Stores tend to be very large in size and offer a wide range of products: stores may sell music, movies, portable and household electronics, furniture, hardware, books, clothes, groceries, gourmet food, cars and real estate. Currently, there are 97 Centres throughout Spain and Portugal that are here to serve you. More precisely, there are 92 centres. Unfortunately, there are no El Corte Inglés stores in Vietnam. The closest locations would be in Spain or Portugal. For more specific locations, it's recommended to visit the official El Corte Inglés website.
About elcorteingles.com Prices and Cost?
El Corte Inglés offers a Plus-Flat Rate service. For 19.90 euros, customers get free delivery on web orders for an entire year with no additional delivery costs. This service can be used for home deliveries throughout mainland Spain, and also for deliveries to Supercor and collection points. It is not available for home deliveries in Ceuta, Melilla or internationally.
The Plus-Flat Rate service can be used for the delivery of any Fashion, Perfumery, Home Furnishings, Electronics, Computer, Household Appliance, Sports, Baby, Books, Music, Film, Toys, Video Games, Stationery, Pets and Gourmet Club products. However, it does not include Gift cards, Flowers and Gifts, Primeriti, Supermarket and Wine Club, or Marketplace products. If the order contains products from these categories, general delivery charges will be applied.
The use of El Corte Ingles Plus-Flat Rate is personal and non-transferable and is available to any person aged 18 years and over. It is for private, individual use; it is not for use by companies. It is not refundable. The service can be renewed for a year. El Corte Inglés reserves the right to change the terms and conditions of service, use and sale, as well as its cancellation. If you use El Corte Inglés incorrectly or fraudulently, the services shall be suspended without receiving any refund.
Same-day delivery on purchases between 10 and 40 euros costs 5.90 euros and is free for orders over 40 euros. Home delivery of items under 15 kg is free when you spend over 19 euros; for bulky items, books, film, music or video games, when you spend over 10 euros; for food, when you spend over 100 euros. All collections at El Corte Inglés, Correos and Supercor are free with no minimum order..
About elcorteingles.com Popular Products and Services?
El Corte Inglés, headquartered in Madrid, is the biggest department store group in Europe and ranks third worldwide. Its primary source of sales is from department stores, followed by internet sales. The company offers a wide range of products and services in all its areas: fashion, home decoration, the latest in technology or sport, trail-blazers in food and hospitality, culture and entertainment, etc. Exceptional ready-to-wear, fine jewelry and watches and indulgent fragrances and cosmetics for women and men to Gourmet Experience, a one-stop shop for culinary products and dining for the most discerning epicures. El Corte Inglés is a symbol of innovation and modernity. Each customer’s journey is elevated to a VIP experience, inspired by a dedication to excellence. From personal shopping with Spain’s best stylists, to exclusive tourist services designed to make the shopping experience seamless, El Corte Inglés’s dedicated staff combines expertise and attentiveness to ensure each visit is unforgettable. A shopping experience like no other, El Corte Inglés offers its global clientele the most extensive selection of international luxury and exclusive Spanish designer brands. Long considered a Spanish icon, El Corte Inglés is the quintessential Spanish cultural experience. A special place that elevates the senses and taps into one’s passions, it is a must-visit destination in Spain..
How many stores does El Corte Inglés have worldwide?
El Corte Inglés, the biggest department store group in Europe, operates more than 90 department stores worldwide. This Spanish retail giant serves more than 630 million shoppers each year. It's worth noting that the number of stores can vary as the company continues to expand its operations.
About elcorteingles.com Payment Method?
The website elcorteingles.com accepts several payment methods. Customers can pay for their purchases using the El Corte Inglés Card, the El Corte Inglés Gift Voucher, or a Credit Card. Additionally, customers can save their frequently used payment methods in the My Payment Methods section of My Account for faster, easier, and more secure future purchases. This includes bank cards as well as the El Corte Inglés Card. Please note that all commercial transactions are carried out in a secure server environment using SSL protocol (Secure Socket Layer), and all communications are encrypted using 128-bit encryption to ensure the highest level of protection..
What is the El Corte Inglés Card?
The El Corte Inglés Card is more than just a card. It can be used to obtain customised financing products and other benefits. It offers the security of directly accessing payments without the need for middlemen. Financiera El Corte Inglés E.F.C., S.A. has all the necessary controls in place to guarantee the security of the transaction and detect any possible fraud. The card can be requested at the Customer Service Department in El Corte Inglés centres, by calling the freephone number 91 377 97 79 or via the El Corte Inglés Card webpage. The El Corte Inglés Store Card has no minimum commitment period. The card can be cancelled at the Customer Service Department of any Centre, by calling 91 377 97 79 free of charge, or by logging into your Financiera El Corte Inglés customer account.
elcorteingles.com Return Policy?
At El Corte Inglés, most products can be returned as long as they are in perfect condition, including accessories, documentation, and original packaging. If not, the product will be subject to depreciation. There are some exceptions and specific return periods for making a return. Products customized with personal settings are exceptions to the Right of Withdrawal. The customer will only be responsible for the decrease in value of the goods if they have been handled in a manner other than that necessary to ascertain their nature, characteristics, and functioning. Once the merchandise has been received in the warehouses and confirmed to be in good condition, the customer will receive a refund for the total price plus delivery charges via the same payment method used for the original purchase, except cash payments, which will be refunded by bank transfer. Refunds will be made within 14 calendar days of receipt of the returned merchandise. The direct cost of returning the good or service will be borne by the customer.
For shipping, El Corte Inglés delivers fashion, accessories, watches, books, music, film, and video game products to any destination, whether in Spain or in the rest of the world, except for Venezuela, Russia, Cuba, and Argentina. Electronics, home furnishings, computer technology, sport, suitcases, wine, and baby products can be delivered to destinations within the European Union. There are specific terms and exceptions that apply to different types of products and destinations. The customer can also avail of a flat shipping rate for a year for only € 19.90..